Testimonials

Real Reviews, From Real Clients

Testimonials

Estamos muy agradecidos por el señor Joe que tiene mas de 9 años ayudandonos y nuestro negocio. Despues de tratar muchas compañias diferentes en todo Houston, fue solamente el equipo de Joe que pudo ayudarnos. Son muy profesionales y tienen la expirencia para poder resolver cualquier problema que se les llege a sus pies. Progressive IT Services es la mejor compañia de IT en todo Houston! 
A few years ago I was hit with ransomware and that TRULY brought me to a stand still. I was so fortunate to know Progressive IT Services because they truly helped us out of a seemingly impossible situation and we had the business back up and running the very next day. Joe, I’m so grateful for you and your team, you really do have the best team in Houston. 
Progressive IT has always been super responsive and has been able to handle, the biggest of issues we have encountered. Their communication is top notch! 
Gracias a todos de Progressive IT Services! Especialmente Marco por que siempre me puede ayudar con cualquier problema que tengo y por que habla español! Es casi imposible comunicarse con alguien en la carrera de IT porque los termos technicos son dificiles de traducir, pero Marco siempre supo lo que necesitaba. No escojeria a nadie mas en todo Houston. Busquenlos ahora! Gracias Marco, gracias Joe! 
Cody with Progressive IT Services in Houston was so quick at responding to the issues I was having recently! If you need quick, fast, and efficient service, these are your guys to call! 
The people at Progressive IT Services are extremely helpful. We called them at two separate times when our network began having multiple different errors that put our business at standstill. Despite the fact that we had no idea how big of a mess we had, Cody and Jacob were able to quickly figure things out, get things taken care of, and even have a recommended plan on how to proceed in order for us to not run into these issues. We appreciate them so much! 
Marco Castro at Progressive IT Services is always able to help me when I have all sorts of computer issues at work. Progressive IT Services is always great with communication and even if the problem I have is a difficult one, Marco and the team there are always able to help. Thank you again Marco! You are the best in Houston! Y Marco habla español!!! 
Marco & Jacob with Progressive IT Services in Houston were very prompt at responding to my call and very professional in resolving the IT issues I was having. I highly recommend this group to others having similar problems! 
Thank you so much Marco Castro at Progressive IT Services! Gracias por hablar español! Marco always has great customer service and he is always able to help me when I have issues on my work computer. They are great with communication and even if the problem I have is a difficult one, Marco and Progressive IT Services are always there to help. Thank you again! The best in Houston! 
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Trusted By

“We build long-term and deep relationships with our clients, so it’s like having a full-time IT staff but without the full-time costs.”

Joe Lamonte — President

About Us

A Trusted Managed IT Service Provider in Houston For Over 20 Years

Progressive IT Services of Houston provides Managed IT Services and professional IT Support for businesses in and around the Houston, Texas area. We give our clients Enterprise-level IT services and solutions at prices that work for small businesses. Time and experience have helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.

Our team of Managed IT Service providers in Houston can become your outsourced IT department, responding to issues quickly, often before you even know about them. Covering everything from your servers and network infrastructure to your computers, workstations and mobile devices, our Managed IT Solutions in Houston team provides end-to-end solutions for all of your technology needs.

Our Services

IT Support in Houston, Texas

We are locally owned and operated and have served Houston companies for more than 20 years. Our proven track record means you can trust us to safely secure your business and help it grow. to learn how we can help you.

Managed IT Service 

We offer a comprehensive plan to ensure that your technology always performs when and how you need it.

Cyber Security 

The best way to address cybersecurity is by implementing the best security measures before an attack.

Cloud Services 

Move your IT infrastructure to the cloud and save money, reduce your physical IT footprint, and simplify system management.

Business Continuity 

Be prepared for any disaster that could affect your IT infrastructure, whether it be a natural occurrence, cybercrime, power outages, or human error.

IT Consulting 

When you need external help with an IT need, turn to experts with the knowledge and resources to help you address it. 

Email Security 

Email Protection provides multiple layers of security to detect and block malware and non-malware threats for all of your users.

Industry Expertise 

Regardless of what products or services your business offers, we have solutions to support your business and industry-specific needs.

Frequently Asked Questions

FAQ’s

These are just some of the questions we’re happy to answer for you. If you have more, let’s schedule a meeting and we’ll be happy to answer them and find a solution that works best for you.

Very smoothly, actually! Having conducted regular client onboardings for many years, we have developed (and continually improve) an onboarding plan which comprehensively addresses all the various areas of IT infrastructure coming into our management and control. This includes quarterbacking all the communication with your prior provider to gather information and transfer information to us. 

No extended downtime is required to switch from your current provider to us. Any brief downtime as the result of updating systems or installing our management tools (typically as simple as a reboot) will be coordinated to happen after hours at a time appropriate for you. If we are migrating hosted servers or systems from your current provider to us as part of the onboarding, we will coordinate any necessary migration-related downtime to be off-peak hours and after hours as necessary.

Our onboarding process takes 7 days to complete and comes in two main parts: pre-onboarding and onboarding day. Pre-onboarding is the process of information gathering and validation, typically starting 7 days prior to your onboarding day. In these 7 days, we gather information about your systems, so we are prepared to conduct an effective onboarding day. Then comes our favorite day, onboarding day! On onboarding day we “flip the switch,” and we become your managed services partner. We like to make sure the relationship starts off on the right foot, so we love to come in on onboarding day with several members of our team and host a town-hall lunch for your team. We use this brief time to introduce ourselves and learn more about the IT “pain points” in the organization so we can start helping (and building trust with your team) right away!

Call Us 

713–589-8555

Wondering if managed IT services are the right choice for your business?

We understand that making the decision to outsource your IT can be difficult. That’s why we offer a free consultation so you can learn more about our services and how they could benefit your business. Once you decide to make the switch, our team of experts will work with you to create a plan that fits your needs.

Our Blog

Latest News & Articles

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5 Ways Managed IT Is Beneficial for Business Continuity Planning

5 Ways Managed IT Is Beneficial for Business Continuity Planning 

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